Question 1

How do exchange connections work?

Accepted Answer

Go to Profile → Billing → API Keys, or connect via Portfolio page. We use read-only API keys for security. You can disconnect at any time from your profile.

Question 2

How does the market scanner work?

Accepted Answer

Scanner alerts are generated by our proprietary algorithms analyzing market data, on-chain metrics, and order book flows. Each alert includes setup context and strength score. Alerts are not financial advice.

Question 3

How is risk calculated?

Accepted Answer

Risk metrics use historical volatility, correlation analysis, and position sizing models. The Position Calculator and Risk Parity tools help you size trades according to your risk tolerance.

Question 4

How does portfolio tracking work?

Accepted Answer

Connect your exchange via API to sync balances automatically, or add manual transactions. The portfolio dashboard shows allocation, PnL, and performance over time.

Question 5

How do I delete my account?

Accepted Answer

Go to Profile → Privacy → Delete Account. There's a 30-day grace period during which you can cancel deletion. All personal data will be permanently removed after this period.

Question 6

Is my data secure?

Accepted Answer

Yes. We use industry-standard encryption, secure API key storage, and never share your data with third parties. See our Privacy Policy for details.